At Selvra, we are committed to ensuring your orders arrive swiftly and in perfect condition. We believe that medical-aesthetic products must be handled with care, delivered safely, intact, and on time.

1. Delivery Scope & Timelines

Delivery typically takes 2 to 7 business days.
Delivery times may vary depending on your location, logistical factors, or weather conditions.

2. Order Processing

Once your order is confirmed, you will receive clear details regarding:

● Order Status.
● Shipping Fees.
● Estimated Delivery Time.

We process orders promptly to ensure your shipment is dispatched as quickly as possible.

3. Handling & Storage during Transit

All orders are shipped using methods appropriate for the nature of the products, adhering to standards that guarantee they arrive in excellent condition.

4. Address & Contact Information

To avoid delays or delivery failures, please ensure you provide:

● A detailed and accurate shipping address.
● A valid and reachable phone number.

5. Shipping Fees

Shipping costs are displayed during the checkout process before payment. Fees may vary based on the governorate/city or ongoing promotional offers.

6. Payment Options

We offer flexible payment methods as available on our website, including:

● Cash on Delivery (COD) (where applicable).
● Credit / Debit Cards.
● Other active digital payment gateways.

7. Delivery Disclaimer

External factors such as traffic, extreme weather, or public holidays may occasionally impact delivery times. In the event of a delay, we will proactively notify you with updates to ensure full transparency.

8. Contact Us

For any inquiries regarding your shipment or order status, please contact us:

● Email: selvra.co@gmail.com
● Phone: ***

Rest Assured… At Selvra, we care for your experience from the first click until you achieve your perfect results.